To report Closed Captioning Problems, Issues or Concerns, please contact our Captioning Hotline by e-mail, Fax or Phone:

E-Mail: captioning.hotline@carolinascw.com

Fax: 804-819-5354

Phone: 888-812-9801

Please include station or market information.

We will make every effort to investigate your inquiry within 1 business day.

To submit written issues, complaints or concerns, please contact the following:

Bob Richardson

Chief Engineer

WYCW-TV

250 International Dr.

Spartanburg, SC  29303

Phone: 864-587-4435

Fax: 804-819-5354

E-Mail: captioning.complaint@carolinascw.com

Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days